CASE STUDIES

"We have been a Transactor user for over five years", confirms Peter Wilby, Managing Director of award winning scheme broker Caravan Guard. "In that time Caravan Guard has grown into a major operator in caravan insurance and related classes of business, whilst at the same time keeping firm control on business processing costs through the use of modern technology. We like the configuration and self management options that Transactor provides, including the maintenance of our own underwriting and documentation. From November 2008 our customers were able to buy and close cover online on our Transactor solution and have their documents securely delivered by email, reducing fulfilment costs and making us a greener business, increasingly important to the public in today's carbon footprint conscious age!"

Caravan Guard and its sister brand Leisuredays have won numerous insurance industry awards over the last 10 years for their marketing skills and insurance schemes expertise and have seen their customer base double in recent years. ."

Motorcycle insurance brokers Principal Insurance ordered Transactor in June 2012. Fourteen weeks later in September the insurance system went live with our complete website and call centre compatibility and aggregator integration.

"We chose TGSL for their flexibility, professionalism, proven scalability around high volume aggregation, experience and understanding of volume and niche motorcycle insurance requirements. Furthermore, their knowledge on non standard areas of the industry is second to none."

"The Transactor system will help to underpin the foundations for our new venture and with its level of configurability will bring a number of business benefits and process efficiencies. We have been very pleased with the service received and look forward to forging a close working relationship with the TGSL team."

Dave Bowcock, Managing Director, Principal Insurance.

Freeway Northwest is one of the fastest growing and most innovative scheme brokers in the UK.

"We launched on time with the Transactor Internet and back-office solution and since then all of our expectations have been exceeded. We have already seen a 60% growth in new business conversion for Taxis alone and now can't wait to build on that achievement with the other new lines of business we plan to roll out. Our agents and insurer partners have been astonished at how intuitive and straightforward the system is to use, and from a management perspective Transactor gives us maximum control with minimum effort."

Freeway Northwest beat their first month's targets achieving 200% of budget in September 2008. "We are starting to get into the flow now and everyone is getting a real buzz with the system."

Paul McCracken, Freeway.

In January 2009 TGSL delivered the next two website and call-centre solutions, motorhome, and mini-bus. In February 2009 Freeway ordered two further Lines of Business, motor trade and vehicle breakdown cover.

J R Clare Underwriting Agencies are specialists in UK Personal Lines and Commercial Risks Insurance with underwriting capacity provided by worldwide insurers in both the Lloyd's and Company markets.

"Our commitment to quality management systems is evidenced by our ISO9001 accreditation. We are committed to providing a dedicated, fully researched and innovative approach to personal lines and commercial risks insurance, with an appreciation of customer requirements. Our new website will allow us to strengthen our relationships with key brokers and provide access to a range of innovative and high quality products via our new Transactor website and back-office solution."

John Clare, J R Clare

Ringwood based Premier Underwriting Limited selected the insurer version of Transactor as the platform to take their business into the next phase of growth.

"Our first priority is to give Premier scalability with minimum impact to our current partners, then to enable full cycle EDI using an industry standard format to work with an enlarged broker community. Finally with FSA and increased MID pressures speed of data upload/export and greater M.I. functionality made Transactor a logical choice."

Chris Cooper, Operations Director, Premier

Fetch Inc. has launched Petplan pet insurance in the United States. Petplan policies are fully customised for each individual pet owner with a choice of deductibles and coinsurance, and offer a 'Covered for Life' feature, offering the highest and most comprehensive levels of protection in the marketplace. The Petplan offering is underpinned by Transactor insurance software technology.

“I am delighted that we are able to offer this level of coverage to American pet owners. These are the types of pet insurance policies I was looking for and couldn’t find 5 years ago when I experienced a $5,000 veterinary bill to treat my cat Bodaceia, who was the first pet to be insured under our own policies.”

Chris Ashton, Co-Founder and President of Fetch Inc.