TGSL Internal Changes & Appointments
January 29th 2007. Following a strategy review, TGSL has made several internal
changes, and appointments, aimed at improving customer service and supporting continued
high growth.
Some parts of the business do not require a change in either location or management
at this stage. The technical departments of the business will remain in Winchester,
including research, development, and maintenance programming. These areas will continue
to be headed by applications manager and associate director Mark Rogers, Ian Blakesley
will continue as assistant manager. Accounts and administration will also continue
in Winchester, headed up by office manager and associate director Karen Hunter.
However, for the rest of the business, with the exception of sales and training,
a new post of operations manager has been created and an internal candidate, Joe
Gardner, has been selected for promotion to the role from his previous position of associate director, technical underwriting. Joe Gardner becomes responsible for
customer service, project services, and all aspects of technical underwriting (including
EDI) from February 5th 2007.
‘We evaluated a number of external and internal candidates for the operations manager
role during the third and fourth quarter of 2006, ‘ explains Ray Vincent, Managing Director, TGSL. ‘We wanted somebody who would fit in well with the existing senior
management team, understood the technology, and the market, and at the end of an
exhaustive process, Joe Gardner came out in front’.
A number of changes have been made to assist Joe Gardner in his new role. The support
and testing function has been much enlarged under a newly promoted manager, Several
key staff will leave the support and testing area over the coming period to take
up permanent positions as project managers within a significantly enlarged and revamped
project services department. Both these departments will also continue to be permanently
based in Winchester, and both will report directly to Joe Gardner in his role as
operations manager.
In the third area of Joe’s responsibility (technical underwriting), open market
motor and non-standard motor will remain in Milton Keynes, whilst all other classes
of technical underwriting will continue to be based in Winchester.
Finally, TGSL is now in the process of opening a third office in the West Midlands,
where a new training and sales function will be established. ‘We are keen on the
West Midlands for our new sales and training function, because a number of our competitors
are up there, and it will be a good place to recruit’, comments Vincent.
For further information contact karen.hunter@transactorgsl.com