Freeway Northwest Transactor For B2B & B2C “Full Cycle”
Winchester, United Kingdom, March 2008. In December 2007, Freeway Northwest Insurance Services selected TGSL to provide an internet and call-centre solution for 9 separate classes of business for its scheme broking operation based in Newton-Le-Willows, Merseyside. Freeway Northwest are one of the fastest growing specialist insurance agents in the UK and a leading provider of van, commercial vehicle, courier and taxi insurance, with such brands as ‘Stan The Van Man’ and ‘Stan The Courier Man’ to name but two.
“We have an extensive knowledge of our specialist fields and are consistently able to offer quality policies at competitive prices,” says Paul McCracken of Freeway. “We offer our clients excellent service and we have recognised for some time that to continue our growth we must fully embrace the Internet as a significant channel to market. To this end we are in the process of moving away from our in-house developed data capture online, to full quote and buy, not only for new business, but for MTAs and renewals too. To achieve this we needed a new technology partner. We looked at all the usual suspects in the IT market place and found that only Transactor had that elusive mix of proven and reliable modern technology, plus ‘full-cycle’ website functionality.”
“We will be launching our new products in the late Spring for B2C and wholesale B2B under our new brand, Express Covers, and the experience of working with Transactor so far has been fantastic,” continues McCracken. “Their people are extremely knowledgeable and there has been a tick in the box for everything on my wish list, including comparative panel quotes online. Over the last decade we have cultivated strong relationships with a whole panel of insurers and have worked closely with them to develop the best deals for our drivers. We don’t just provide insurance. We focus on understanding our clients, their needs, and their businesses, which is why we can offer the most suitable and cost-effective cover packages.”
“We pride ourselves in the quality of our team. Our staff not only have a vast number of years experience in our specialist fields, they also share a historical working relationship. We believe this is a key ingredient in delivering confident, knowledgeable advice to all our existing and potential clients. When drivers phone us, they are straight through to the experts and can get a quote in minutes. This is key to servicing busy driver operators and small to medium enterprise clients who want service, with a smile, and quickly.”
“This is a great order for Transactor because it puts a diverse and demanding range of road risks into one all-embracing implementation,” says Ray Vincent, Managing Director, TGSL. “Freeway Northwest have given us the website design, and infrastructure consultancy and implementation contract too, which gives us an opportunity to move very quickly, which suits Freeway Northwest and its ambitious growth plans. We are pleased to be Freeway Northwest’s solution provider of choice and trading partner over the coming years. “
For further information please contact tony.withers@transactorgsl.com